Returns
Beauty and skincare products cannot be returned due to health protection and hygiene reasons.
You can always contact us for any question via email.
Returns due to incorrect/incomplete shipping address
The buyer is responsible for providing correct and complete shipping address including a valid phone number. If the buyer provided incomplete/wrong shipping address and the courier cannot deliver the package, then it will be returned to us and the buyer will be charged for the return plus 10% restocking fee.
If the package was returned because of incomplete/wrong shipping address and was lost in transit, no refund will be issued. Please double check the information you enter upon checkout.
Exchanges
Unfortunately, we do not offer exchanges. The fastest way to ensure you get what you want is make a separate purchase for the new item.