Processing time: 1-2 business days.
Shipping cost depends on which location your order ships from (more about our Locations)
Shipping within US (if item is located in US)
| STANDARD DELIVERY: | EXPRESS DELIVERY (UPS 2nd Day Air): |
|---|---|
| Shipping cost: FREE | Shipping cost: $18.95 |
| Delivery time: 3-5 business days excl. processing time | Delivery time: 2 business days excl. processing time |
International shipping
Orders are shipped via International Standard service (12-25 business days depending on the destination country), tracking number included.
Shipping cost is calculated upon checkout and depends on the total weight of the package.
If your cart contains items from different locations, it will be split into 2 shipments.
If item is located in Ukraine, it will be shipped via Ukrposhta only (Standard service or EMS).
If item is located in United States, it will be shipped via USPS, DHL or Fedex. Please note, that it’s not possible to choose a specific carrier.
If your country is not listed on checkout page, please contact us.
We DO NOT ship to russia, Belarus, Turkey, Venezuela.
Customs, duties and taxes
Please contact your local customs office to find out your next steps as you may need to pay additional charges.
If a package is returned to us due to the customer’s refusal to pay import taxes in the destination country, a 10% restocking fee will be applied, and the original shipping cost will not be refunded.
If you have any special requests regarding package value, please contact us before you place an order.
Before placing an order, it is the buyer’s responsibility to verify with their local customs authorities whether the product can be imported into their country. If the package is shipped and customs at the destination country rejects the import, we will issue a refund only after we have received the returned package. Please note that a 10% restocking fee will be applied if the item is returned in brand-new condition, with all original seals intact. However, if customs have opened the product for inspection and the original seal is broken, a higher restocking fee may apply, depending on the condition of the returned item.